10 Fitness, a dynamic gym known for its innovative approach to fitness and wellness, experienced transformative growth after implementing Wellyx Gym Management Software. This case study explores how Wellyx revolutionized 10 Fitness’s operations, leading to impressive growth and enhanced member satisfaction.
10 Fitness’s Story
10 Fitness is a locally owned gym established in 2007. With a mission centered around individuality, health, and overall well-being, 10 Fitness offers a welcoming environment where everyone can improve their fitness at their own pace. The gym focuses on making exercise a life-enhancing activity, contributing to better sleep, a positive outlook, and a healthier life.
Despite its strong mission and customer-focused approach, 10 Fitness faced operational challenges as it grew. Managing a growing member base, keeping track of classes and payments, and ensuring a seamless member experience were becoming increasingly complex tasks.
Wellyx, an all-in-one gym management software, was the solution 10 Fitness needed. Designed exclusively for gyms, Wellyx offers an extensive suite of modules to manage all gym aspects efficiently – from scheduling and point-of-sale with integrated payments to dashboards, reports, customer and staff management, loyalty programs, access control, check-in kiosks, mobile apps, and inventory tracking. This comprehensive platform is easy to use and covers every operational need of a modern gym.
Impactful Features of Wellyx for 10 Fitness
- Marketing Module: Wellyx’s marketing module transformed 10 Fitness’s approach to acquiring and engaging leads and members. It enabled them to create custom journeys, target their marketing campaigns effectively using various channels, and improve their service offerings to members.
- Lead Management: The intelligent lead management module provided deeper insights into lead behavior, automated critical tasks, and helped increase conversions, supercharging 10 Fitness’s sales process.
- Expertise and Support: Wellyx offered more than just software; they provided expertise to power 10 Fitness’s success. Regular consultations with their experienced team helped them make informed decisions and implement effective, data-driven marketing campaigns.
- Personalized Member Experience: By leveraging Wellyx’s gym management toolkit, 10 Fitness was able to offer seamless online bookings, specific recommendations, and hassle-free payments, significantly enhancing member loyalty and satisfaction.
Since implementing Wellyx, 10 Fitness has seen remarkable improvements in operational efficiency, member retention, and overall satisfaction. The gym has been able to manage its growth effectively, keeping both staff and members happy and engaged. Within just six months of implementing Wellyx, 10 Fitness saw:
- A 120% increase in membership retention.
- 80% reduction in administrative workload due to automation.
- 30% increase in class attendance and member engagement.
- Enhanced member satisfaction, with a 95% positive feedback rate.
Wellyx Gym Management Software has been a game changer for 10 Fitness. It has not only simplified their operations but also enhanced the member experience, leading to increased loyalty and business growth. The gym software’s comprehensive features and expert support have made it possible for 10 Fitness to stay true to its mission while adapting to the growing demands of the fitness industry.