The gym access control system is the only solution to two major problems that gyms face these days. One is security, and the other is the need to enhance customer convenience. A robust access control system will help you secure your gym from all potential threats and frauds. Further, it will make sure that there are no hindrances in member check-ins. In addition, members can access their records, view their membership details, and make payments easily. This, in turn, will help gyms increase their customer satisfaction and loyalty.
With the help of a powerful gym access control system, you can achieve this all and much more. By keeping a check and balance on unauthorized personnel entry and staff employees’ activity, you will secure your gym facility and data. Before exploring the benefits of gym access control software, let’s first look at what it actually is for a better understanding.
What is a gym access control system?
Access control is a security system that helps gym owners regulate and monitor fitness studio facilities and control who enters their facilities. Also, It enables gym members to have multiple convenient entrance options, including:
- QR codes
- Key cards, etc.
Altogether, they privilege business owners with improved security, convenience, and better business management.
How real-time gym access control benefits customer convenience?
Real-time gym access control systems provide a range of benefits that promote customer experience. By automating gym check-in systems, reducing delays, and extending opening hours, gym owners can provide a more appealing service to their customers.
Altogether, with greater control over usage, gym owners can harness many benefits. For instance, access control systems can be customized to secure facilities that are only available to users with higher membership levels. Furthermore, take a look below at how this robust system could enhance gym member’s experience.
- Super secure environment
A gym is also a place that needs to be secure, just like any other business building or facility. The bustling environment of gyms makes it difficult to keep in check all the time. It is not possible to keep an eye on everyone who enters and check whether they are member or not. Especially in the changing rooms where your members left their belongings while trusting your gym staff! It is the first step towards your member’s loyalty by providing them with a secure and foolproof environment. A fitness studio where they can feel safe like home and work out freely.
- Greater convenience for users
The biggest advantage of the real-time gym access control system is it provides convenience to gym members. It reduces the time of check-ins with no signs at the front desk. Also, they can use their mobile phones and check in easily.
- Extended opening hours
There are various types of fitness freaks. For example, some like to work out early in the morning. While others like to work out in the evening after day work. To entertain all types of fitness lovers, gym owners have to extend their opening hours. Don’t worry; now, this software will help you open gym doors safely 24/7.
This simple door-entry system will automate the front desk services with its powerful features. The membership database backs the gym access control system and automates the check-ins and check-outs accordingly. It also eliminates the need for the staff to stay late and keep a check manually.
- Touchless secure entry
After the novel COVID, the biggest change we have witnessed is people prefer touchless technology. So, gym members also prefer to use touchless and smooth entry systems that are more hygienic at their gym. This system allows them to check in with the cards, bands, or any other keys you offer. This way, It will enhance the user experience and make your fitness studio irresistible to potential members.
- Keyless entry with mobile app
This is 2024! Technology is becoming more advanced every day. That is also increasing the expectations of customers with the businesses. Now, customers hate to wait or get stuck at entry gates with flop key cards. It is high time to revolutionize your whole fitness studio with powerful access control software.
It will help your customers get through the entry gates with their mobile devices using NFC or Bluetooth. it is also considered to be the most efficient and error-free security system yet.
- Better customer experience
By taking the manual check-in responsibility from gym staff, you will help them concentrate on the members more. They will have more time to help gym members understand the science behind every exercise and keep their bodies right. One more significant aspect of this system is that when you offer check-ins through mobile phones, they have to download the app. That will ultimately connect them to your gym, where they can also:
- Get timely alerts
- Contact the trainer
- Pay their membership fees
- Track their workout profile and much more.
Altogether, it will expedite the customer experience at your gym.
- Multi-Location Compatibility
A management software with access control will help you manage your multiple-location fitness studio from one platform. Also, you can facilitate your gym member to enjoy multi-location facilities and never miss their gym again.
This makes it easy for you to track the performance of the different locations and make informed decisions. You can also monitor your staff’s performance around different locations and make adjustments accordingly.
- Timely Alerts
It is a very common trait of customers that they forget to pay the membership fees often. You don’t have to remind them anymore manually or personally. This access control system will alert them automatically about their membership fees. Additionally, an access control system will help gyms track and monitor the activity of their members. This will result in increased customer satisfaction and retention.
Real-life marvels of the gym access control by Wellyx
The Wellyx gym access control system is a smart and robust security solution. It is designed to regulate all entry and exit points and ensures that only authorized personnel access the gym. It is known for its customized, powerful services that fit specific needs. Below are two live examples of fitness studios that use the Wellyx gym access control system and experience a significant increase in customer retention.
An England-based gym installed a real-time gym access control system in their facility and empowered users to enter the gym at any time of the day or night. They received a positive response from 60% of members. 100% were those who had busy schedules or did 9-5 jobs and were not able to work normal hours. Furthermore, they noticed a significant decrease in no-shows.
This is a London-based gym that uses access control software, and according to them, “it makes managing a gym with a vast array of retail and 24/7 access needs a snap. The access control works great, and the integrated “Door Watcher” program has cut our surveillance hours in half. This is a great product, and members are more satisfied with our services now!”
shortly, a cloud-based access control system that provides real-time alerts is beneficial in alot of ways for the gym owner and members. As mentioned above, it provides a range of benefits that promote customer convenience. It is capable of simplifying gym check-in systems, reducing congestion and delays, and extending opening hours.
Likewise, It strengthens fitness businesses to provide a more flexible and attractive service to their gym family. Also, some areas can be restricted to users with higher membership levels, like saunas or swimming pools.
Lastly, This makes it easier for gym owners to manage and monitor their resources. Gym owners can also track users’ activity in real time and provide them with better services. Do you still have some questions? Book a free demo now!